![]() ![]() This feature enables you to save time when you need to perform maintenance on a large number of workstations. Most of the actions that can be performed by the Remote Support tool can be scheduled to a certain date and repeated daily or monthly. You are also able to access the system tools in order to backup the system or manage the shared folders. This tool can view the installed devices or running applications, start services, terminate processes or even shutdown the computer remotely. It is designed to access the parameters of remote desktops or laptops from a single interface in order to efficiently provide support to their users. The DameWare Remote Support (DRS) is the flagship of the suite and allows you to perform most of the network administration tasks. The package includes multiple tools that aim to help you increase your daily activity performance. Securely connect with remote Smart Card authenticationĮnforce two-factor authentication in security sensitive environments and government agencies.DameWare Remote Support is a powerful application designed to assist the network administrators who need to remotely access and manage other computers. Remotely connect to systems that are powered-off or in a crashed state.Ĭhat with end-users during remote support sessionsĬhat with end-users to pinpoint and resolve issues, transfer files, and capture screenshots.Ĭreate flexibile access permissions to remote computers based on roles in your organization.Ĭustomize and automatically deploy remote control agentsĮasily create and deploy custom MSI packages for the installation of the MRC Client Agent Service. Share screens, chat, transfer files and initiate MRC, RDP or VNC sessions.Ĭonnect to out-of-band computers with Intel® AMT using KVM Remote control software for Windows, Mac OS X and Linux computers. ![]() Remotely control Windows®, Mac OS® X, and Linux® computers It has been used for more than 10 years by thousands of IT admins to seamlessly connect to remote servers, desktops, and notebooks. MRC is licensed by the number of help desk technicians your organization has and not by agent or end-point. DameWare Mini Remote Control (MRC) is one of the best values in remote control software available today. ![]()
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